Privacy Policy

1 Information We Collect

We collect information you provide directly to us, such as when you:

• Request a quote or consultation
• Fill out forms on our website
• Contact us via email, phone, or WhatsApp
• Sign up for our services

This information may include your name, email address, phone number, home address, and other details relevant to providing our solar services.

2 How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your quote requests and payments
• Communicate with you about your project
• Send you updates and promotional materials (with your consent)
• Comply with legal obligations

3 Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Trusted third-party service providers who assist in delivering our services
• Financing partners for loan processing
• Regulatory authorities when required by law

All third-party providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.

4 Data Security

While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your information.

5 Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you interact with our site.

You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.

6 Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt-out of marketing communications at any time

To exercise these rights, please contact us using the information below.

7 Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information about a child, please contact us.

8 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: info@helionexaenergy.com
• WhatsApp: +1 (320) 465-2350